Our Mission
We’re driven to provide the highest quality aviation services in New York, our hometown.Our Director
An experienced aviation executive with unmatched local expertise: Clorinda Antonucci delivers.Why Us
Local expertise. Renown customer service. Innovative technology. Bella Volo is transforming aviation service.Who we are
We don’t just do business in New York. We live here, too.
Our team has over 60 years’ aviation experience in metro New York. As the leading NY-based service provider, we understand the unique issues our partners face operating in the country’s largest aviation market. We’re best prepared to meet any local challenge.
We know the landscape at JFK, LGA, EWR, and everything in between. From navigating local regulations to recruiting New York’s finest, we have the perspective necessary to meet our customers’ New York needs.
EXCEPTIONAL CUSTOMER SERVICE
Taking the stress out of air travelWe take great pride in providing exceptional customer service. At all levels of our organization, we’re firmly committed to providing the very best airport experience.
The key to our success? Engagement. In an era where service providers often dedicate more resources to winning a contract than operating a quality business, Bella Volo stands alone. With our exclusive New York focus, our management team is involved in all aspects of our daily airport operations. We fully-integrate with our partners’ operations and fully-commit ourselves to their success.
We know that a service provider is only as good as its front-line team. Through our targeted recruiting, training programs, and unique real-time feedback, we field the highest quality personnel.
INNOVATIVE TECHNOLOGY
Pioneering a technology platform that drives workplace engagementBella Volo is redefining airport operations. Through mobile technology, we deliver everything our team members need to do their job – like direction, training, and feedback – directly to the palm of their hands.
Bella Volo is pioneering a transformational mobile/social technology that connects our team members with their peers and customers. Through a dynamic smartphone application, our team remains in close contact throughout the day, receiving real-time feedback on individual and team performance via smartphone.
When our customers win, so does our team. Applying game mechanics through the smartphone, when our team members complete assignments and provide excellent service, they earn virtual awards and real-world rewards, like preferred work schedules and assignments. By driving alignment with our customers, everybody wins.